How to Reach Us
We welcome your observations, questions, and reports. Whether you have noticed an error in a title or author listing, encountered a file that will not open or renders poorly, or wish to discuss the editorial choices behind a particular edition, the best way to reach us is by email.
Our acquisitions editor, The Editorial Team Igoqo, reads every message sent to editor@igoqo.com. She is especially interested in hearing about forgotten classics, archival discoveries, and the kind of marginal or out-of-print works that deserve a wider audience.
What to Include in Your Message
To help us respond accurately and quickly, please include as many of the following details as are relevant:
- The exact page URL where you noticed the issue.
- The full title of the ebook as it appears in the catalogue.
- The file format you are using (EPUB, PDF, MOBI, plain text, etc.).
- The device or browser you were using when the problem occurred.
- A clear description of the observed problem: a typo in the metadata, a chapter that fails to load, images that are missing or distorted, or any other reading difficulty.
- If your message concerns copyright or rights, please include any supporting information you have, such as a publication date, author death date, or details about the edition you believe may still be in copyright in your jurisdiction.
Common Reasons to Contact Us
Metadata Corrections
If you find an incorrect author name, a wrong publication date, or a title that has been misattributed, we want to know. Our catalogue is built from multiple sources, and while we strive for accuracy, errors sometimes slip through.
File and Format Problems
An ebook that will not open, displays garbled text, or fails to render on your preferred reading app is something we take seriously. Tell us the format and the device, and we will investigate and replace the file if necessary.
Accessibility Concerns
If you encounter barriers to reading — such as missing alt text for images, poor contrast, or a structure that does not work with your screen reader — please describe the issue in detail. We are committed to improving accessibility across the catalogue.
Privacy or Data Questions
We collect minimal information and do not sell or share personal data. If you have a question about what we store, how we use it, or wish to request removal of any information, write to us and we will address your concern.
Copyright and Rights Inquiries
We take intellectual property seriously. If you believe a title in our catalogue infringes your copyright or the rights of someone you represent, please send a message with your name, the work in question, and the basis for your claim. We will review promptly and take appropriate action.
General Editorial Observations
Perhaps you have read one of our editions and noticed a footnote that could be expanded, a contextual note that seems incomplete, or a category that does not quite fit. We value thoughtful editorial feedback and often incorporate it into future revisions.
What We Do Not Provide
We do not offer technical support for third-party reading apps, nor do we maintain a phone line or physical address. All correspondence is handled via email. While we read every message, we cannot guarantee a response within a specific timeframe. Your patience is appreciated.
Our Editorial Approach
Our catalogue focuses on works that are believed to be in the public domain in the United States. Rights status may vary in other countries, and we encourage readers to verify local law before downloading. We do not promise that every ebook is free of restrictions everywhere, and we rely on our community to help us keep the collection accurate and lawful.
Thank you for helping us build a better library.